Your wd my passport drive is detected and showing up in disk utility, but it is greyed out or not mounting. I tried reinstalling drivers from device manager, but same problem. Wd 2tb blue my passport portable external hard drive usb. I read in some websites that it really doesnt work on pcs. Cant get windows to view my 1tb my passport ext hd. I have a wd passport that ive used for 6 or so years with. I updated my imac to catalina recently, but cant seem to access my wd passport hard drive. Restart your computer and insertplugin your passport again into pc. Updated style and capacity though not as fast as some of the pricier competition, the wd my passport. The wd my passport for mac hard drive is specially designed for mac mini computers, imacs and macbooks. How to get external hard drive to work with mac os x. Top 6 solutions to wd my passport ultra not detected windows. The only way to get the device recognized is to reboot the computer with it connected, enter bios and do nothing, and reboot again.
Holy hell, if i am buying it, its because i want to exchange files. A guy from recovery services said, if its spinning, 99. Did it mounted successfully last time you plugged into the mac. If you are using vista or higher, you will first need to open an elevated command prompt.
A wd my passport formatted with mac file system will be a dud on the windows and viceversa. If the drive can be read via new a usb cable or on a new pc, then the drive is working fine. Even still your mac should be able to access the drive. This is how you open a western digital my passport external hard drive. My passport ultra when i click on the wd backup icon it wont open. Heres how to access the contents on a usb drive that wont open on your mac. To share that drive between a mac and windows pc you need software. Go to applicationsutilitiesdisk utility, then click continue. How to unlock a wd external drive without a password. How to disassemble a western digital my passport external.
The my passport for mac drives builtin 256bit aes hardware encryption with password protection helps keep your digital lifes contents secure. How to locate and open my wd passport drive in surface book 2. Connect your desktop computer and my cloud device to the same wireless network. Wd my passport ultra 1tb setup and troubleshooting guide. After not using my passport for some time the unit stop opening or recognized by pc or laptop. Jun 26, 2009 i bought myself a my passport for mac 320gb. It was suggested that i uninstall and reinstall the program but that did not make a difference. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. I tried everything listed by wd support, same failure still persist, even wd support wont regi. My first thought is to open disk utility and repair your permissions. Some users have recently reported that their my passport for mac not showing up on mac which is a very serious issue. When connecting the unit usb cable, the light start blinking as i used to see it when backing up previously, but the my passport. I was not actively reading or writing to the external hard drive, but it did have a list of directories open no individual photo files, but just the directory names. May 31, 20 hello, when i connect my passport, i see that windows explorer recognizes it but the wd app does not.
How to fix wd my passport for mac hard drive not mounting. Also open drive manager and it show the size and space available. Wd my passport for mac wont mount on apple community. My passport for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. It shows up in disk utility and passes verification and repair with flying colors. Unable to open wd passport drive in windows 7 i have a wd passport 500gb portable external hard drive that has been formatted with ext2 and it works well. Find low everyday prices and buy online for delivery or instore pickup. It work fine for a year but a week ago stop working, the file explorer show location unavailable.
Wd my passport not recognized in win 10 windows 10. It will automatically start installing drivers and here you can start using your passport drive comfortably. The only way to get the device recognized is to reboot the computer with it connec. Hi, i have a 2tb my passport for pc which i was running on mac with no problem until today. I had some help with it in the past to run on mac, cant tell what it was but it was working ok in the past. Your passport software will not work on windows rt, you can access the drive through explorer. It doesnt show up in my computer, device manage or disk management. I have a wd my passport portable usb hard drive which one of my computers cant detect when plugged in. When checking wd my passport in disk utility, you could have two results.
After your mac computer detects the wd my passport ultra 1tb hard drive, mount it on the computer. I tried everything listed by wd support, same failure still persist, even wd support wont register the case. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. First the icons turned dark gray and i couldnt copy stuff on it, only to my mac. When i try to open driverunlock i get this message.
Thankfully, msdos fat32 and exfat formats have survived to date, and these are the file system to make your wd my passport work with a mac and a windows pc simultaneously. About your wd drive my passport for mac user manual 2. List of all wd firmware and software available for download. From the start menu, under accesories find command prompt and right click. This update does not work on my book for mac, my passport for mac or my book studio. Oct 27, 2016 this is how you open a western digital my passport external hard drive. There are a number of reasons why your hard drive, flash drive, usb drive, or ssd might not be. Have not installed any other programs recently that might interfere with it and i am running windows 10. Computer connect computer to the my passport wireless pro wifi network using a web browser, open the my passport wireless pro dashboard.
Wd my passport not recognized when plugged in windows 10. The wd hard drive failed to show up on my pc and i couldnt access saved data. Much like my wd my passport ultra, most external hard drives out there are customized to work with windows, not os x. The regular my passport ultra is compatible with mac os after reformatting, but users that know that they will be using a mac might find this model to be easier. How can i fix my mac not recognizing my wd external hard. I know computer problems can be frustrating but i hope this video will. Establish a connection between the western digital my passport ultra 1tb and the mac computer. My passport wont open or recognised by pc or laptop wd. Western digital my passport user manual pdf download.
Passport ultra wd backup will not open wd community. Connect the hard drive to another computer and then check it is responding or not. Aug 20, 2018 read this article till the end to fix my passport not opening on mac or unable to copy or transfer date between them. The developer of this app needs to update it to work with this version of macos. Connect the power cord to the wd my cloud device and the other end to an ac outlet. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. The western digital drive i bought is windows ntfs formatted and not mac friendly so the first thing i did was try to simply format it.
After connecting my wd passport to my surface book 2, im unable to locate wd passport drive in my driver even after i unlock my wd passport. The western digital drive i bought is windows ntfs formatted and not mac. Also, check the cable of drive and usb port of the mac. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. My passport for mac not showing up on mac, macbook pro. Cannot access wd my passport external hard drive wd repair. I like the 2015 my passport ultras rounded corner case better but its very minor point for me. I have to connect it through a bizarre way to make it show up in explorer.
I have opened several of the old style passport cases but ive looked around and cant find any info regarding the new cases. Wd my passport not recognized when plugged in windows 10 forums. If the wd my passport for mac drive is still not showing up in finder or on the desktop, you can see whether it is showing up in disk utility or not. Buy wd 2tb blue my passport portable external hard drive usb 3. Windows 10 doesnt recognize wd my passport drive as it. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. How to open an external drive thats not showing on mac. So, i can just exchange files between mac computers but not windows computers. This wd my passport mac model is an evolution over the 2015 my passport ultra. In the middle of copying files, i accidentally unplugged it. After plugging in the device, go to device manager in run type devmgmt. I open device manager and said the device is working properly. Can not access wd passport microsoft surface forums.
My book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. Macbook external hard drive not recognized how to reformat. Go to the official western digital website to download the software. If its a wd drive, try mapping the drive in file explorer. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. My oldest wd internal drive is 14 yo and all of a sudden it started clicking loudly and shutdown itself after 30sec.
I had just reformat my wd passport external drive from my mac pro under ms dosfat to work for both my mac and microsoft. The my passport for mac drive includes usbc and usba cables, so you can save tomorrows content with the mac computers of both today and yesterday. Click the software by product section and choose your product from the dropdown list. How to fix my mac not recognizing my wd external hard drive.
And does work on macos catalina on macbook pro late 2014 models. Proceed with the following instructions to know how to format the wd my passport ultra 1tb setup drive on the mac computer. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Wd my passport not recognized in win 10 windows 10 forums. But i find that it cannot be opened in file explorer, after connecting it to my home computer that running windows 7. I have an imac 27 that will not recognize my 3g wd mypassport. The wd security icon and drive utilities icon will open but not wd backup.
Wd smartware wd smartware is another great tool for recuperating access to your hard drive. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Fix and repair wd my passport ultra not detectedshowing up. Will i lose all my data by reformatting to mac in my external hard drive wd my passport ultra. Ill pick it for new mac related purchases over the older model, but wont rush out to replace older drives.
In the sidebar, select the not mounting wd my passport for mac hard drive. Fix and repair wd my passport ultra not detectedshowing. I have a wd passport that ive used for 6 or so years with my macbook pro. That would be the only place you can see your passport visible. Connect your wireless router and my cloud device with an ethernet cable.
Because the file system on the wd passport for mac external hard drive is a mac os extended journaled file system. The my passport for mac drives builtin 256bit aes hardware encryption with password. Wd passport wont open after catalina update questions product. How to unlock a wd external drive without a password ccm. Wd my passport external hard drive set up guide for mac 2019 duration. If you are trying to log onto it, use your current account username and password. Open my passport and install wd discovery from the drive. But, i can see wd drive and ses installed under my device manager. This is for the western digital my passport external usb 3. Sep 12, 2019 wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
Shop for wd my passport ultra 2tb external at best buy. Why can i not open my external wd passport hard drive. When your computer cannot detect or read your wd hard drive, you can first try to change the usb cable and connect it with another usb port or new pc to see if the drive can be read or not. Fix wd my passport for mac not showing upnot working on mac. A windows pc cannot see, read, write to that file system. My wd passport ultra 2tb external hard drive is not showing up in explorer when i plug it into the usb port in a normal way. Wd my passport not recognized in win 10 i am having wd my passport ultra 1tb and its not recognized in any usb 3. Westerndigital my passport lights up, but not detected on. Windows 10 cant access wd my passport ultra 1tb microsoft. Wd passport wont open after catalina update questions. How to solve my wd hard drive not recognized in windows 10. Hard drive is not showing up on my computer western.
Id rather not buy one if it isnt easy to open because im planning to put the drive in a mac mini or macbook. Was there an unusual behaviour of the disk say an unpleasant clicking noise. Easily use your wd my passport for mac and windows in 7 steps. Nov 04, 2019 unable to open wd passport drive in windows 7 i have a wd passport 500gb portable external hard drive that has been formatted with ext2 and it works well. I recently updated my mac to os catalina, and i think that is the reason why. I have a back up disk and a black wd my passport for mac disk, but i do not know how to use it. I can find it, but i cant open it and view the files. If it has a letter, you can check by doing the following. Maybe at some point western digital will release a windows store app for the passport series, but until then treat like any other normal external hard drive. When you plug your wd external hard drive to macos, does it show in finder.
If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. As mentioned above, malfunctioned usb port or mac computer, the broken usb cable and some hardware problems can also make wd my. Restart the mac and then try to connect my passport to the mac. My passport user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd smartware, wd security, or wd drive utilities software installed, you can use the wd. Navigate to the support page and select the downloads tab. When i plug my wd passport into my computer or any computer it isnt coming up. It comes with 256bit aes encryption for added security, as well as compatibility with apple time machine. Wd passport ultra cant mount on mac, flashing lights, but can be.
The unlocker icon also changed from a blue key to some icon of text editor or something for no apparent reason. At times, the wd my passport drive wont show up when you connect it to your mac computer, the wd my. Wd my passport for mac wont mount on my mac pro in response to phyllis ormsby. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. If the device will be mounted on both windows and mac computers, and you will not be using very large files all files mount the device. I am having wd my passport ultra 1tb and its not recognized in any usb 3. Wd my cloud desktop app for windows and mac free download. Security and wd backup, can be installed from your my passport drive. Once the update is complete, the my passport wireless pro will automatically reboot and the led will return to the normal on state. The passport is what i have been using with my dell with no problems. Jul 07, 20 a helpful diy tutorial for western digital drives. You can set it to run automatically to your schedule. Shop wd my passport ultra for mac 2tb external usb 3.
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